US
0 suggestions are available, use up and down arrow to navigate them
PROCESSING APPLICATION
Hold tight! We’re comparing your resume to the job requirements…
ARE YOU SURE YOU WANT TO APPLY TO THIS JOB?
Based on your Resume, it doesn't look like you meet the requirements from the employer. You can still apply if you think you’re a fit.
Job Requirements of Field Support Specialist:
-
Employment Type:
Full-Time
-
Location:
Suwanee, GA (Onsite)
Do you meet the requirements for this job?
Field Support Specialist
Price Industries
Suwanee, GA (Onsite)
Full-Time
(Job) Key Position Results Required: (Must Do)
- Provide after-sale support to customers via daily incoming requests (phone, email, Teams)
- Travel to jobsites within North America up to 25% per month
- Diagnose & troubleshoot field issues
- Work with sales representatives and various internal departments on resolving product quality issues
- Engage in on-site product testing and performing minor repairs (as needed)
- Assist with installation and/or commissioning of systems which use Price products
- Participate in visits with sales representatives and their customers (either at PRCN, other Price Facilities, or in the field, as required)
- Perform presentations & webinars to train and prepare customers for installation of Price products
- Work on projects which help streamline processes within the Field Support Department
- An understanding of basic mechanical engineering principles, and ability to read engineering / architectural drawings Proficiency in Microsoft Excel, PowerPoint, email, and CAD software Previous experience in customer service and technical support would be considered an asset Previous experience in sheet metal manufacturing and HVAC industry would be considered an asset.
- Aptitude and desire for customer service excellence. Strong interpersonal and communication skills, and the ability to work in a fast-paced, team environment Ability to travel within North America Technically inclined, energetic, productive, and can handle multiple prioritites in a timely fashion with a high level of accuracy.
Get job alerts by email.
Sign up now!
Join Our Talent Network!